Privacy Policy for Hong Kong Users

Last Updated: October 1, 2025

1. Introduction

ArtStar ("we", "our", or "us") is committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our mobile application.

2. Data We Collect

We collect the following categories of personal data:

Account Information:

Email address

Username

Profile picture (optional)

Password (encrypted)

Content and Activity Data:

Posts, comments, and messages you create

Creators you subscribe to

Content you like or share

Search history within the app

Technical Data:

Device identifiers (for authentication)

IP address (for security purposes)

App usage analytics (anonymized)

Crash reports and performance data

Payment Information:

Payment method details (processed by secure third-party providers)

Transaction history

Subscription records

3. How We Use Your Data

We use your personal data for the following purposes:

Service Provision:

Creating and managing your account

Enabling content creation and sharing

Processing subscriptions and payments

Providing customer support

Communication:

Sending service-related notifications

Responding to your inquiries

Providing updates about creators you follow

Improvement and Security:

Analyzing app usage to improve features

Detecting and preventing fraud

Ensuring platform security

Debugging technical issues

Legal Compliance:

Complying with legal obligations

Responding to lawful requests from authorities

Enforcing our Terms of Service

4. Data Sharing and Disclosure

We share your personal data only in the following circumstances:

With Your Consent:

When you explicitly agree to share information

When you make your profile public

Service Providers:

Cloud storage providers (data encrypted)

Payment processors (PCI-compliant)

Analytics services (anonymized data only)

Legal Requirements:

To comply with court orders or legal processes

To protect our rights or property

To prevent harm or illegal activities

Business Transfers:

In connection with mergers, acquisitions, or asset sales (with notice to users)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

End-to-end encryption for sensitive data

Secure authentication protocols

Regular security assessments

Access controls and monitoring

Incident response procedures

6. Data Retention

We retain your personal data only as long as necessary:

Account data: Until account deletion + 30 days

Content: Until you delete it

Transaction records: 7 years (legal requirement)

Technical logs: 90 days

Marketing preferences: Until you update them

7. Your Rights

Under the PDPO, you have the right to:

Access Your Data:

Request a copy of your personal data

Know how we use your data

Correct Your Data:

Update inaccurate information

Complete incomplete data

Data Portability:

Export your content and account information

Withdraw Consent:

Opt-out of marketing communications

Revoke permissions granted to the app

Account Deletion:

Request deletion of your account and associated data

To exercise these rights, contact us at privacy@artstar.fun. We will respond within 40 days as required by law.

8. International Data Transfers

Your data may be transferred to and processed in countries outside Hong Kong. We ensure appropriate safeguards through:

Standard contractual clauses

Encryption during transfer

Limiting access to authorized personnel

Regular security audits

9. Children's Privacy and Safety

Age Restrictions:

Our service is not intended for, nor directed at, children under 18 years of age. We do not knowingly collect, use, or share personal data from individuals under 18.

No Intentional Collection:

We do not knowingly solicit information from children

We do not knowingly market to children

Our content and features are designed for adult users (18+)

Account creation requires users to confirm they are 18 or older

Discovery and Deletion:

If we discover or are notified that we have collected personal data from a person under 18:

We will delete the data within 48 hours

We will terminate the associated account

We will take steps to prevent future access

No data will be retained or used for any purpose

Parental Rights:

If you are a parent or guardian and believe your child has provided us with personal data:

Provide the account details or information in question

We will verify your parental status and promptly delete all data

You have the right to review any data collected before deletion

Compliance:

We comply with:

Children's Online Privacy Protection Act (COPPA) principles

General Data Protection Regulation (GDPR) requirements for children's data

Hong Kong PDPO provisions regarding minors

Google Play Family Policy requirements

Reporting Child Safety Concerns:

If you encounter content or behavior that may endanger children, report it immediately to safety@artstar.fun or through our in-app reporting system.

10. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through:

In-app notifications

Email to your registered address

Prominent notice in the app

11. Contact Information

For privacy-related inquiries or complaints:

Data Protection Officer

Email: privacy@artstar.fun

Office of the Privacy Commissioner for Personal Data

Hotline: (852) 2827 2827

Email: enquiry@pcpd.org.hk

Address: Room 1303, 13/F, Sunlight Tower, 248 Queen's Road East, Wanchai, Hong Kong

12. Governing Law

This Privacy Policy is governed by the laws of Hong Kong Special Administrative Region.

By using our app, you acknowledge that you have read and understood this Privacy Policy.